Woman thinks she won $43 million in slot machine malfunction - ABC7 San Francisco. Call it the almost $42.9 million selfie. Katrina Bookman flashed her multi-million dollar smile as a slot machine. A mother-of-four who thought she won $43 million in a New York casino has ended up being offered nothing more than a steak dinner, after it was ruled the slot machine was broken. Nov 01, 2016 Casino Denies NY Woman $42 Million Jackpot After Slot Machine Malfunctions New York resident Katrina Bookman calls foul after a local casino refused to cash her winning ticket.

1. Slot Machine Malfunction
2. 43 Million Slot Machine Malfunction 420
3. Slot Machine Malfunction Lawsuit
4. Slot Machine Malfunction Payouts

A New York woman named Katrina Bookman thought that she’d achieved every slots player’s dream – winning a $43 million jackpot. But this dream turned into a nightmare when Resorts World officials told her that the jackpot was due to a machine malfunction.

Resorts World offered Bookman a free steak dinner for her troubles, but she would rather have the $43 million and will sue to get it.

Bookman visited the Queens, New York Casino in August, where she began playing slot machines. After playing for a while, one of her spins resulted in a $42,949,642.76 payout, with the words “Printing cash ticket.”

According to the New York Daily News, the excited mother-of-four took a selfie next to her huge win.

“I couldn’t believe it,” Bookman told the Daily News. “My body went numb.”

The casino didn’t pay her right away like she expected. Instead, they escorted her off the floor and asked Bookman to return the next day.

Upon returning to Resorts World, Bookman recalled, “I said what did I win? (casino rep said) You didn’t win nothing.”

New York State Gaming Commission officials explained to Bookman that she’s not entitled to a payout because any malfunction voids payouts. The slot machine in question has since been pulled from the floor.

“There was nothing wrong with it when I was playing the machine,” said Bookman. “How do we know when there’s a problem with it? Once I hit something, now you’re going to say it’s a problem. I totally don’t think that was fair.”

A spokesman for Resorts World claims that the given machine is only set to offer a top payout of $6,500. They also said that before Bookman’s prize appeared, a printed ticket showed that she’d only won $2.25.

“Upon being notified of the situation, casino personnel were able to determine that the figure displayed on the penny slot was the result of an obvious malfunction – a fact later confirmed by the New York State Gaming Commission,” said the spokesman.

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Slot Machine Malfunction

“After explaining the circumstances to Ms. Bookman, we offered to pay her the correct amount that was shown on the printed ticket. Machine malfunctions are rare, and we would like to extend our apologies to Ms. Bookman for any inconvenience this may have caused.”

Resorts World also points out that the largest slots jackpot in history was $39.7 million, which occurred through a multi-property, progressive jackpot machine.

Despite certain factors going against her, Bookman plans to sue the casino to recoup her money.

“She’s upset obviously,” said Alan Ripka, Bookman’s attorney. “She thought her life and family’s life would have been changed forever.”

Ripka strongly believes that Resorts World should honor the payout as shown on the machine.

“You can’t have it both ways,” said Ripka. “They’re saying that the machine was broken. Doesn’t that mean a place can claim a machine is broken every time somebody wins?”

NEW YORK, Nov. 2 (UPI) — A New York Casino offered a woman a steak dinner after claiming her $43 million slot machine victory was the result of a malfunction.

Katrina Bookman was stunned as she took a selfie with the screen of a slot machine at Resorts World Casino announcing she had won a $42,949,642.76 prize.

“I couldn’t believe it,” she told New York Daily News. “My body went numb.”

Her disbelief turned to anger and confusion the next day when representatives from the New York State Gaming Commission informed her she was not entitled to her payout, as the machine had malfunctioned and offered her a free steak dinner instead.

“There was nothing wrong with it when I was playing the machine,” Bookman said. “How do we know when there’s a problem with it? Once I hit something, now you’re going to say it’s a problem. I totally don’t think that was fair.”

The broken slot machine was taken in for repair after Bookman’s incident and later placed back out on the floor.

According to the state gaming commission, messages on the machines warned that “malfunctions void all pays and plays.”

43 Million Slot Machine Malfunction 420

Bookman argued she should at least receive the machine’s maximum payout of $6,500.

“I feel I should win the max and I will treat him to a steak dinner,” she told WABC.

Slot Machine Malfunction Lawsuit

The gaming commission said it can only legally refund Bookman her the $2.25 winning printed on her ticket.

Bookman plans to sue the casino, as her lawyer Alan Ripka believes she and other casino patrons are entitled to compensation for money taken by the broken machine.

Slot Machine Malfunction Payouts

“She’s upset obviously,” Ripka said. “She thought her life and family’s life would have been changed forever.”